for using services
1.1. This document is a public offer to enter into a the Agreement under the conditions specified below (offer).
1.2. The Agreement is concluded between you - a person interested in obtaining access to on-line courses offered on the website https://alfaedelweiss.com and related services, and us - the "ALFA EDELWEISS LLC" Company. The offer determines the terms of use of any ALFA EDELWEISS LLC services, except for those provided on the basis of a separate the Agreement.
1.3. In this document, the company "ALFA EDELWEISS LLC" registered at the address 7901 4TH ST N STE 300, ST. PETERSBURG, FL 33702, represented by the member Oleg Bielotserkovets. Further in the text “ALFA EDELWEISS LLC”.
2.1. The subject of the Agreement is the provision of access to educational content (on-line courses offered on our website and listed in the List of ALFA EDELWEISS LLC services (hereinafter referred to as “On-line Courses” or “Study Programs”), as well as related educational and consulting services.
3.1. Unless otherwise agreed in writing with you, your the Agreement with ALFA EDELWEISS LLC always includes at least the terms and conditions set forth in this document (hereinafter referred to as "GENERAL TERMS"). Please read it carefully.
3.2. In addition to the GENERAL TERMS and CONDITIONS, the Agreement also includes SEPARATE TERMS and CONDITIONS published in the appendices to the offer or on the product (distance course or service) description page on our website (hereinafter - "SEPARATE TERMS AND CONDITIONS"). GENERAL TERMS and CONDITIONS and SEPARATE TERMS (hereinafter - "TERMS") together form a the Agreement for the provision of services.
3.3. In addition to the terms of the Agreement, you must also comply with all the rules and conditions that we offer you to familiarize yourself with during the process of placing an order or receiving services (for example, the rules for using the educational platform, or the rules for communicating in chats, etc.).
4.1. To use ALFA EDELWEISS LLC services, you must accept the offer - that is, accept all terms of the Agreement without exception - and give consent to the processing of your personal information, in accordance with our Privacy Policy.
4.2. You can accept the terms of the Agreement: (A) by acting on the website - by clicking on a special field (button or check box) on the service order page; or (B) paying for the services using a payment button or link, or paying the invoice (whichever occurs first), or (C) actually using the services.
4.3. If you do not agree with the TERMS of the Agreement, stop using the services. If you have already placed an order and paid for the services, but do not agree with the TERMS of the Agreement or the terms of on-line courses, send us a request for a refund in the prescribed manner.
4.4. Please, note that the acceptance of an offer is equivalent to the conclusion of an agreement in a simple written form. Such an agreement has legal force and must be performed by the parties.
5.1. Only persons who have reached the age of 18 and/or have full legal capacity can use the paid services of ALFA EDELWEISS LLC. It is allowed to order Services and conclude a the Agreement in the interests of a minor (by accepting this Offer) by his legal representative - that is, one of his parents or a guardian.
5.2. A description of the available on-line courses and related services, conditions and features of accessing the content and obtaining related services are given in the relevant sections of our website. The amount of educational materials available to you depends on the on-line course and Service Package you have chosen.
5.3. Most Training Programs include access to paid content, live meetings (sessions) and practical tasks. Please, note that independent work, viewing of available educational content and regular attendance of on-line classes (webinars, sessions, master classes) are a prerequisite for mastering the educational material and successfully completing the On-line Cource.
5.4. Some Service Packages may include bonus materials and services. Since bonus services and materials are not part of the on-line course, we reserve the right to change their list and scope at any time without notice.
6.1. After placing the first order for access to the on-line course and its successful payment, we will send you a web link to register on our educational platform and enter your personal account.
6.2. To gain access to paid content and related services (for example, access to closed chat and consultations, etc.), you must follow the provided link, go through the registration procedure and obtain a user account with the educational platform. One user account is sufficient to gain access to content and services for various training programs.
6.3. The transfer of authentication data for access to training to third parties is prohibited. You are warned that you can access your personal account and view content from no more than two authorized devices.
7.1. The cost of services in currency equivalent may be indicated on our website or in written messages sent to you. The final cost of the services in the currency of payment is fixed in the bill issued to you or the electronic invoice of the payment system. Please note that the cost of services includes only the content and services that are indicated on the page with the description of the on-line course and Service Package you have selected.
7.2. In the case of paying for services by payment card, the debit amount may include additional commissions of banks and payment systems. If the currency of your card differs from the currency of payment (purchase currency), the debit amount is determined based on the exchange rate of the VISA or MasterCard payment systems, as well as the issuing bank (the bank that issued your card); additional costs associated with currency conversion are possible. Method of payment.
7.3. You can pay for services using a button on the website or the payment link provided by us. You can also pay for services using online banking or any other financial institution. By contacting our customer support service, you will receive comprehensive information about the available payment methods.
7.4. If you used a payment terminal (IBOX or others) to pay for services, or made a payment through the cash desk of a financial institution (bank, money transfer service, etc.), you are obliged to inform us about the payment and send us an image of the document confirming payment for the services. It can be a check, a receipt, or a payment order. This is necessary so that we can identify your payment in a timely manner and start providing services. Payment terms.
7.5. You must pay for the services by the time specified on the payment page, in the issued invoice or in our written notification with payment details.
7.6. If you do not pay for the services within the specified period, we have the right to prevent you from taking on-line couces, suspend the provision of services and block your access to the content until the debt is paid in full.
8.1. By reserving the services of ALFA EDELWEISS LLC, you place a pre-order for receiving services at a special price, subject to payment of the reservation fee. You undertake to pay the balance of the cost of the services within the terms and conditions of the promotional offer published on our website or in written communications sent to you.
8.2. Please, note that the amount paid by you (the cost of the reservation) is considered a deposit and is transferred by you to the account of due payments, as proof of the conclusion of the the Agreement and to ensure its fulfillment. If you do not pay for the booked services in full within the period specified in the offer, we will withhold the entire amount of the deposit (the cost of the reservation is non-refundable).
8.3. You can always use the amount you paid (booking price) to partially pay for other ALFA EDELWEISS LLC services within two (2) calendar months from the date of deposit. To do this, contact our customer service. With the expiration of the two-month period, you lose this opportunity.
8.4. You can also reorder for a higher value Service Package, regardless of which service package you booked, subject to an additional payment of the difference in cost.
9.1. We offer different services and training programs that differ in format and may have different durations. The duration of the provision of services is determined in the relevant sections of the site, on the page with the description of the on-line course or service. Term of access to content.
9.2. Various training programs provide access to training materials for a limited period. In this case, you are guaranteed access to the educational content for the period specified on the on-line course page. After this period, the content will be unavailable to you.
9.3. You understand and agree that we can unilaterally postpone the date and time of on-line classes (lectures, classes, sessions, meetings, master classes, intensives and webinars) and this is not considered a breach of the Agreement on our part.
10.1. You can submit a refund request within 7 (seven) calendar days from the date you received access to the content (i.e. from the moment you received the link to enter your personal account in the learning platform). If the refund request is made in violation of the specified period, we have the right to deny you a refund and retain the entire amount of the advance as a penalty for unilateral withdrawal from the the Agreement.
10.2. For the refund, we will use the same payment method that you used when paying for the order. If we receive a request issued in violation of the specified term, we will withhold the entire amount of the advance as a penalty for unilateral withdrawal from the the Agreement.
10.3. You understand that your disagreement with the opinion of the teachers, the methodology and the content of the educational on-line courses is not a reason for refunding the money. Processing a return.
10.4. To refuse services and refund, write us an email at the address indicated on the site, we will send you a return request form and detailed instructions by return message. Your letter must contain at least your full name and the email you used when placing the order.
10.5. If you violate the refund request procedure and do not submit a refund request to us using our form, we have the right to deny you a refund. Failure to receive services or failure to attend classes.
10.6. We will never refund the cost of services you did not receive, if you did not receive them through no fault of ours, for example, if you did not view the paid content available to you, or did not use the services available to you (missed one or more classes). Other return conditions.
10.7. We may set different refund policies for individual on-line courses and services. In this case, we will definitely publish them on the on-line course description page on our website.
11.1. The company guarantees the client the support and accompaniment of mentors to the result that corresponds to clauses 11.3 and 11.4, if the client fulfills the following conditions:
- view all lessons.
- performance of all homework.
- compliance with all mentors' recommendations.
- active participation in the process of achieving the goal.
11.2. The company provides free access to participate in the accelerator program for 30 days after the main training aimed at achieving a minimum threshold of 300 USD in royalties (subject to compliance with the accelerator rules) for Premium and VIP package participants.
11.3 For the package "Standard", upon proper completion, namely the unconditional fulfillment of all points described in point 11.1, within 2 months, a guarantee is provided in the form of: support and mentoring until the client receives the first sale of the book created by him on the Amazon platform.
11.4 For the packages "Premium" and "VIP" upon proper completion, namely the unconditional fulfillment of all points described in point 11.1, a guarantee is provided in the form of: indefinite support and accompaniment of mentors until the client receives a result equal to a two-fold return of investment for training (the amount depends on the selected package).
11.5 In case of non-fulfillment of at least the 1st condition provided for in clause 11.1, the guarantee does not apply in this case.
12.1. We are confident that the use of the Services and the knowledge gained during the On-line Cources will provide you with income. In the event that the book has not started to be sold, the company provides a full refund for training, if the client fulfills the following conditions:
- the client completed on-line course as part of the On-line Cource (including: took part in all group online meetings; reviewed all lessons according to the selected package; completed all prescribed tasks and these tasks were accepted by the curator).
- the client published a book on Amazon.
- the unique selling proposition (USP) and the cover of the book are stylistically no worse than those of the main competitors.
- advertising customized by the client, worked on keywords relevant to the topic of the book, with an advertising budget of at least 100 USD for the entire period of advertising.
12.2. If, after the full completion of the on-line course and compliance with all the conditions specified in clause 12.1., based on the audit of the book and the advertising cabinet conducted by the curator of our team, the book has no sales (has not started to be sold), we make a full refund of the training funds (in accordance with of the selected package).
13.1. Depending on the services you have purchased, you get access to the content (informational and educational materials), the copyright and related rights of which are protected or in any case belong to us, regardless of the fact of registration and the territory of their validity.
13.2. By using the services, you get the right to view the content and use it for personal purposes, under the terms of this agreement, during the study period, unless otherwise provided by the terms of the ordered service package. Trademarks.
13.3. The mark for goods and services, as well as the trade name "ALFA EDELWEISS LLC" is registered and owned by us. You may not use it without our written permission. All brand names and trademarks mentioned on the site, including brand names and trademarks owned by third parties, are subject to applicable law. Their mention on the website or in educational materials does not mean that they are not protected by the rights of third parties. Author's materials.
13.4. All materials posted on our website, as well as materials provided to you during on-line course of providing services (content) are objects of copyright, the exclusive rights to use of which belong to the company ALFA EDELWEISS LLC, regardless of the fact of registration and the territory of their validity.
13.5. Copying, processing, modification, full or partial use, public reproduction and distribution of materials posted on the site, or access to which you have obtained within the framework of the ordered on-line course, as well as the use of content for commercial purposes, without the written permission of the copyright holder, is strictly prohibited and prosecuted by law .
13.6. Pay attention! Buying access to learning content "off the shelf" or giving your learning access credentials to third parties is prohibited, is piracy. Violation of rights.
13.7. Any violation of intellectual property rights is prosecuted in accordance with the legislation of the country of residence of the violator and international legislation, and entails the onset of civil, administrative and criminal liability. In the event of detection of illegal use of our intellectual property (use of the brand; copying or processing of course materials, purchase of access to the On-line Cource "in the warehouse" and transfer of credentials for accessing the content to third parties, etc.), we may at our sole discretion terminate the provision of services and block the violator's account on our educational platform, without refunding the cost of the services.
13.8. We have the right, at our discretion, to demand from the infringer full compensation for damages caused by such a violation or payment by the infringer of compensation in the amount of double the fee for the lawful use of intellectual property objects, for each case of unlawful use. If the violator refuses to voluntarily pay compensation, we will be forced to contact the law enforcement authorities, initiate criminal proceedings and collect monetary compensation in a compulsory manner.
14.1. You assume full responsibility for any violations of your obligations specified in the TERMS, as well as for all consequences of these violations. By using the site and services, you undertake not to participate in activities that disrupt the functioning of the site or related servers and networks, or interfere with the provision of services.
14.2. We are responsible for: violation of the terms and conditions of service provision; providing services of inadequate quality. You are responsible for: authenticity and correctness of registration and payment data; third parties' use of your credentials to access the Services; illegal use of our materials; spreading slander about our company; violation of payment terms; violation of the TERMS and CONDITIONS of the the Agreement and the rules for using services; interfering with the operation of our site, or attempting to access services bypassing our instructions. Limitation of liability.
14.3. Our aggregate liability for any claim or claim is limited to the cost of the defective service. We are not responsible for: impossibility of providing services due to reasons beyond our control, including force majeure, disruption of communication lines, malfunction of equipment and software not owned by us; breach of security of the hardware and software used by you to obtain the Services; loss of confidential information or part of it, if it is not our fault; any damages to third parties that are not our fault. If we violate the term of service provision, our responsibility is limited exclusively to: extension of the term of service provision, or provision of services in a new term.
15.1. By placing an order for services, subscribing to an email newsletter, sending messages to messengers or registering on our website (sending your contact details), you agree that we can send you messages, advertising and mailings (email, sms, messages to messengers and voice messages) using the contacts you provided in the registration form. You can always opt out of receiving these communications by notifying us in writing.
16.1. If you have placed an order for services for the benefit of a minor, you, as a legal representative (one of the parents or a guardian), undertake to monitor the learning process of your child. You undertake to independently monitor his success and the performance of practical (homework) tasks, as well as follow our recommendations.
16.2. It is difficult for children to concentrate on learning and independently control themselves on the way to the goal (listen to all lectures, participate in sessions and complete practical tasks in a timely manner). However, the quality of knowledge and skills acquired by your child depends on this. That is why your child needs support and parental control.
16.3. Please, note that we are not obliged to monitor your child's academic performance and inform you about his progress in education, we provide such information only at your request.
16.4. You understand and agree that if your child attends the on-line course and does not acquire the necessary knowledge and skills through no fault of ours (for example, due to not completing homework or poor performance), you cannot request a refund for the tuition.
17.1. You are responsible for the content and materials that you post on our site, in our communities, groups or chats of the project, in the process of using the services of the ALFA EDELWEISS LLC company. Compliance with legal requirements.
17.2. When posting your own content, you must comply with the requirements of applicable law. In any case, the publication of content of a political, pornographic, sexual nature, or content that promotes violence, sadism, discrimination, or contains threats or defamation is prohibited.
17.3. In addition, the content you post must not violate the rights of third parties. This applies to property and personal non-property rights of third parties, including intellectual property rights (such as copyright and trademark and trade name rights). You are also responsible for not infringing the rights of third parties when posting comments / reviews, profile photos or any images you post. Unauthorized advertising.
17.4. The content and materials that you post in the process of using ALFA EDELWEISS LLC services must not contain advertising and/or referral links. We have the right to remove or move any content posted by you at any time if we believe it violates these requirements. Responsibility.
17.5. If you violate these content posting policies, we may, in our sole discretion, issue you a written warning, block your account and suspend the provision of services, or terminate the Agreement unilaterally (without refund of tuition fees).
17.6. If you violate the TERMS of the the Agreement, you must compensate us for all damages caused by such violation, as well as damages related to the satisfaction of claims of third parties (whose rights you violated). We reserve the right to make claims for damages and other claims against you.
18.1. In chats, closed groups and in a personal account, it is strictly prohibited:
❏ spam and intrusive advertising (inappropriate offers of an advertising or commercial nature);
❏ subjective evaluations of our work, guest trainers and experts;
❏ disrespectful attitude towards other chat participants;
❏ messages with offensive content, as well as contain profanity (both explicit and veiled);
❏ intentional spelling and syntax errors that may lead to an ambiguous understanding of the content of the message by others;
❏ rude, offensive, caustic statements and comments directed at chat participants and administrators;
❏ discrimination on racial, national, religious or other grounds, national, racial slogans and statements;
❏ messages containing the promotion of violence, weapons, advertising and open discussions of any drugs and alcohol;
❏ materials of erotic and pornographic content;
❏ material infringing copyright and related rights of third parties (citations, links, etc.);
❏ personal data of chat participants: e-mail address, phone number, postal address, credit card number, etc.;
❏ flood - any messages and comments that are not directly related to the purposes of the chat;
❏ off-topic questions without an objective description of the problem and the specific addressee;
❏ excessively emotionally colored statements and evaluative judgments about the value and expediency of participation in training;
❏ slander, false accusations and dissemination of unverified or false information, as well as dissemination of information that disgraces the honor, dignity or business reputation of training organizers or chat participants.
18.2. If the administrator or moderator of a chat or group in messengers believes that any action of a participant violates these rules or interferes with other participants, he will warn the violator about the inadmissibility of such behavior. If a member does not heed the recommendation, he may be banned for any period that the administrator or moderator deems fair.
19.1. The OFFER (offer to conclude a the Agreement on specified terms) is valid until it is changed or withdrawn by ALFA EDELWEISS LLC.
19.2. Termination (withdrawal) of this OFFER shall not affect any legal rights, obligations, and liabilities that existed between you and ALFA EDELWEISS LLC prior to the termination of the offer.
20.1. The Agreement for the provision of services concluded with the acceptance of this offer is valid until the parties fully fulfill their obligations.
21.1. We reserve the right to terminate our agreement with you by giving you written notice no later than two (2) weeks before the intended termination date.
21.2. We can at any time stop the provision of services and exclude you from the number of participants of the on-line course, if you: grossly violate the terms of study or the terms of the Agreement; do not view educational content available to you; avoid performing practical tasks provided by the program; violate the rules of communication in chats; violate intellectual property rights or try to access closed program materials not included in the ordered service package, bypassing our instructions.
21.3. In the event of termination of training for the reasons specified in this section, funds and advances paid by the withdrawing participant are non-refundable.
22.1. We process your personal information in accordance with our Privacy Policy. It regulates the collection, processing, use and protection of your personal information. You can always find the current version of the policy on our website.
22.2. By using the site or services, filling out registration forms on the site, you agree to our Privacy Policy and consent to the collection and processing of your personal data under the specified conditions. If you do not agree with them, stop using the site and services.
23.1. By attending classes, you give us your consent to:
(A) organizing and conducting photo, audio and video recording, as well as recording webcasts of open classes and events (sessions, debates and group classes) taking place with your participation;
(B) the company's use of photo and video materials containing your image, as well as your voice and performance for advertising purposes (including their processing and posting on the Internet on our website and in social networks).
24.1. We reserve the right, at our sole discretion, to make changes to this Offer (and the GENERAL TERMS and CONDITIONS set forth in it) at any time by posting a new version of it on this page. The latest version of the Offer becomes effective from the moment of its publication on the website. We recommend that you regularly check this page and the date of the last modification indicated at the top of the page. In the event of a change in the INDIVIDUAL TERMS of the the Agreement, we will make changes to the description of the services directly on the product (course) page on our website.
24.2. If you continue to use the services and do not object in writing within five (5) days from the date of the change of terms, you are deemed to have agreed to the terms of the Agreement, taking into account the changes. If you object to the new version of the TOS, we reserve the right to refuse to provide services.
25.1. The relations of the parties are regulated by the provisions of the legislation of England and Wales.
25.2. In case of discrepancies between the SEPARATE TERMS and GENERAL TERMS and CONDITIONS, the provisions of the SEPARATE TERMS AND CONDITIONS relating to the relevant service shall prevail.
25.3. If any judicial body recognizes the invalidity of one of the provisions of the concluded agreement (GENERAL or SPECIFIC CONDITIONS of the Agreement), the corresponding provision will be excluded from the Agrement, while the other provisions will remain in effect. The rest of the provisions of the the Agreement will still be valid and their implementation can be ensured in a court of law.
+38 067 448 00 80 | alfa.edelweiss@gmail.com